Senior manager, product - Lobby Innovation

Now Brewing – senior manager, product - Lobby Innovation! #ToBeAPartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and rich traditions, but that also fostered connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a senior manager on the Lobby Innovation team, you will help shape the future of Starbucks' lobby business, driving innovation across our At Home Coffee, Ready-to-Eat, and Ready-to-Drink portfolios. Sitting at the intersection of product innovation, category strategy, and customer experience, this role is responsible for identifying growth opportunities, building breakthrough innovation and assortment pipelines, commercializing new products and experiences, and partnering across the enterprise to bring ideas to life.

We're looking for a strategic thinker, innovation leader, and exceptional collaborator who can connect consumer trends, customer needs, and business priorities into experiences that delight customers and drive long-term business growth.

As a senior manager, Lobby Innovation, you will...

Innovation Strategy & Portfolio Development

• Support development of multi-year innovation roadmaps across At Home Coffee, Ready-to-Eat, and Ready-to-Drink.
• Identify emerging consumer trends, cultural shifts, and whitespace opportunities that can unlock future growth.
• Translate consumer insights, market dynamics, and competitive intelligence into actionable innovation strategies.
• Build business cases, evaluate opportunities, and prioritize investments that strengthen the long-term health of the lobby innovation portfolio.
  
  

End-to-End Product Innovation & Commercialization

• Lead innovation from concept through launch, partnering cross-functionally with teams such as Sourcing, Marketing, Planning, Finance, and Operations.
• Create product briefs, innovation territories, and customer value propositions that fuel breakthrough product launches.
• Partner with internal and external teams to bring new products, partnerships, and experiences to market.
• Manage a balanced category assortment and innovation pipeline across core, seasonal, limited-time, and long-term growth opportunities.
  
  

Customer Experience Integration

• Partner with Merchandising, Brand Marketing, and Store Operations teams to ensure innovations translate into compelling and cohesive customer experiences.
• Influence packaging, visual merchandising, shelf presence, point-of-sale, and storytelling strategies that bring innovation to life.
• Create a connected lobby experience across product categories and customer occasions.
• Support strategic collaborations and partnerships that extend the Starbucks brand into new spaces and experiences.
  
  

Cross-Functional Leadership

• Lead complex initiatives across a broad network of stakeholders and partner teams.
• Build alignment and momentum across diverse perspectives and competing priorities.
• Navigate ambiguity and drive clarity, structure, and decision-making.
• Proactively identify risks and opportunities while maintaining focus on delivering business results.
  
  

Strategic Storytelling & Influence

• Develop compelling recommendations that connect customer insights, category strategy, and business performance.
• Present innovation concepts, growth opportunities, and strategic recommendations to senior leadership audiences.
• Influence decisions through clear narratives, strong business acumen, and data-driven thinking.
• Simplify complex problems into actionable recommendations that accelerate progress.
  
  

We'd Love To Hear From People With

• Bachelor's degree or equivalent experience.
• MBA preferred.
• 7+ years of experience in product management, innovation, brand management, category management, consumer packaged goods (CPG), retail merchandising, or related fields.
• Experience working with external suppliers, manufacturers, agencies, or strategic partners.
• Demonstrated success developing and commercializing new products, platforms, or consumer experiences.
• Experience building innovation pipelines, product strategies, and growth roadmaps.
• Strong understanding of consumer insights, market dynamics, and innovation methodologies.
• Proven ability to influence across complex matrixed organizations.
• Exceptional communication, storytelling, and executive presentation skills.
• Ability to manage ambiguity, balance multiple priorities, and maintain a bias for action.
• Strong analytical and problem-solving skills.
• Consumer Packaged Goods (CPG) experience strongly preferred.
• Food, beverage, retail, grocery, or consumer brand experience preferred.
• Experience working across both physical product and customer experience innovation.
• Experience leading commercialization efforts from concept through launch.
• Passion for food, beverage, consumer trends, and retail innovation.
  
  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
  
  

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.