Barista

Position: Barista    

SACRAMENTO YOUTH CENTER (SYC)

MISSION: Sacramento Youth Center serves the youth of Sacramento, providing them with tools and life-changing experiences for a hopeful future. Café Paso Coffee enhances this mission by creating a welcoming environment that serves both guests and the community.

VALUES

• Hospitality
• Reliability
• Rest

JOB DESCRIPTION

The Barista at Café Paso Coffee is responsible for delivering an exceptional café experience for all guests. This role involves embodying SYC’s values and adapting to a dynamic, community-focused coffee shop environment. The Barista will report to the Café Manager, supporting daily operations, guest service, and quality control.

EXPECTATIONS

• Embrace and uphold the mission and vision of Café Paso Coffee and Sacramento Youth Center.
• Show respect for and report directly to the Café Supervisor/Manager.
• Demonstrate punctuality and professionalism in time, attendance, appearance, and behavior.

PRIMARY RESPONSIBILITIES

Customer Service and Professional Conduct

• Exemplify and promote the café’s mission and values to guests and staff, demonstrating professionalism and positivity.
• Set a professional, positive example in all interactions and situations.
• Communicate with calmness, clarity, and confidence to ensure effective team interactions and guest service.
• Proactively welcome guests and SYC staff, offering support with orders to create a positive experience.

Operational Duties

• Maintain knowledge of and execute all café checklists and procedures.
• Follow opening procedures, including unlocking doors, setting the alarm, preparing the cash drawer, and powering on equipment.
• Attend to; and if necessary, alert supervisor of facility needs.
• Prepare bar drinks and line food menu items, including espresso, lemonades, breakfast options, and other café items.
• Prepare ingredients for bar drinks and line food items, including syrups, sauces, meats, and other essentials.
• Perform and manage daily and weekly cleaning tasks, including lobby checks, dishwashing, and floor cleaning.
• Execute closing procedures, including locking doors, setting the alarm, reconciling the cash drawer, and powering off equipment.
• Operate the café independently when the Café Manager is off-site, ensuring all procedures are followed and guests receive consistent service.

Team Collaboration and Communication

• Receive coaching and feedback from both the Café Manager and SYC leadership staff to continuously improve performance.
• Adhere to and enforce all café policies, creating a consistent and welcoming environment.
• Report directly to the Café Manager with openness and transparency regarding any store or team matters.
• Manage time and tasks efficiently, maintaining productivity and focus during each shift.

Product and Quality Control

• Ensure consistency in store appearance, guest interaction, and quality of product service.
• Handle cash accurately and with integrity, upholding store policies.
• Practice FIFO (First In, First Out) for inventory, ensuring quality control and proper stock rotation.

REQUIREMENTS

• Demonstrate punctuality and reliability, consistently arriving on time for scheduled shifts.
• Adhere to all youth center AND café policies, including those regarding dress code, behavior, youth code of conduct and service standards.
• Maintain a flexible schedule based on café needs, including weekends.
• Minimum 1 year of customer service experience (required).
• Minimum 1 year of coffee or fast-paced food service experience (required).

SCHEDULE

• Full Time $20/Hour
• 4-5 days per week
• Sunday and Monday Availability Needed
• Occasional special events (advanced notice will be provided)