Position: Barista / Expeditor / Customer Service Associate
Job Type:Part or Full Time
Wage/ Salary:$18 – 20 an hour
Experience: Intermediate
Obligations:
- Research and maintain a working knowledge of developments in the coffee and food industries
- Must stay informed of company business by participating in meetings, reading emails, and reviewing social media
- Must be willing to expand your abilities as a barista and expand your knowledge as a coffee and beverage professional through training
- Pass an annual exam testing customer service, espresso, coffee brewing and workflow competencies
- Strive to be a little bit better today than yesterday
Qualifications:
- Intermediate skills and experience in preparing and serving specialty coffee
- Must currently hold (or be willing to pursue) Illinois state sexual harassment prevention training, food handlers certification and food allergen awareness certification
- Ability to stand on one’s feet and work effectively at workstation for up to 5 hours without a break
- Ability to bend to grasp objects, climb step stool and lift loads up to 50 lbs unassisted
- An intermediate to advance ability to brew coffee and make excellent espresso-based beverages
- Ability to identify and complete tasks with minimum supervision
Responsibilities:
- Arrive at cafe in advance of one’s scheduled shift, clock in on time, and be prepared to perform all duties with a high degree of professionalism
- Brew an adequate amount of cold brew –according to house recipe– to stock the café
- Regularly prepare in-house oat milk, flavor syrups, chocolate, chai, and all teas as part of sidework
- Welcome customers and maintain a friendly disposition at all times
- Handle customer transactions and operate the point of sale device (register) as needed and necessary
- Manage customer expectations and provide thoughtful and spotless serviceMaintain composure during peak periods and ability to focus on sidework during slower moments
- Expedite (run) food orders to customers as needed
- Contribute positively to a cooperative work environment
- Stay focused while executing multiple tasks simultaneously and efficiently
- Maintain an organized coffee station while demonstrating an excessively methodical work style
- Demonstrate a desire and ability to work magic with coffee, finishing epresso and milk drinks with latte art when working the barAssist with daily cleaning of the café (dishwashing, polishing, sweeping, busing, etc.) and all coffee equipment
- Understand and communicate coffee specific knowledge about our coffee program and current offerings
- Effectively communicate and share information with co-workers and management
- Other professional duties as negotiated, agreed upon and assigned
Beans & Bagels is committed to:
- Our Community
- Environmental Sustainability
- Using excellent ingredients
- Being a model safe and hygienic work environment during the COVID-19 pandemic
- Making the world a better place with good food and fantastic coffee; learn more https://linktr.ee/beansandbagels
More detail about Beans & Bagels, please visit https://culinaryagents.com/entities/72654-Beans-%2526-Bagels