Overview

JOB SUMMARY

We are seeking a passionate hospitality professional with strengths in service, a thorough understanding of the guest experience, and an exceptional Beyond Compare service attitude for the role of Barista at the Boston Harbor Hotel, Boston’s only Forbes Five-Star, AAA Five-Diamond waterfront hotel. This role is instrumental in driving excellence through crafting and presenting beverages in the specialty coffee program at the Dandelion Marketplace and creating memorable, elevated experiences for every guest.

Key Responsibilities

The primary responsibilities for the Barista include the following but are not limited to

Prepare and serve hot and cold beverages
Sanitize work areas and supplies
Knowledge of menu items including grab n’ go food and beverages
Keep all supplies stocked and organized
Create an excellent Forbes 5-star guest experience
Receive and process payments on the POS system
Serve prepared foods as necessary
Take out garbage and recycling
Maintain bakery and grab n go cases
Operate all equipment including the espresso machine, coffee brewer and dishwasher
Perform any other job-related duties as assigned.

Responsibilities

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: * Demonstrate the ability to work cohesively with a team * Self-directed, motivated and demonstrate exceptional customer service and interpersonal skills * Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable * Maintain a coachable and emotionally mature demeanor toward your teammates, management and guests * Must be familiar with the local area * Ability to transport (pull, push) up to 50 lbs

Experience

Must have at least (1) or more years of experience, with a combination of previous specialty coffee and retail experience. Luxury Environment experience is preferred.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law