BARISTA & RETAIL SUPPORT
Duties & Responsibilities:
- Greets customers and makes them feel comfortable.
- Interacts with customers, helping and responding to queries about products and purchases.
- Operate point of sale (POS) systems for the coffee house and farmer’s market
- Handles refunds, exchanges, and returns.
- Provides recommendations according to customer needs or preferences.
- Locates merchandise for customers and places orders, where necessary.
- Introduces promotions and new products to customers.
- Uphold all health code and cleanliness standards for the coffee house and farmer’s market.
- Assist in pop-up markets that are on-site and off-site
- Documents sales by updating customer records.
- Stays up to date with sales trends for better service and achievement of sales.
- Alerts the management of potential security issues.
- Cross-train to work in Bonton Farmers Market and any other duties assigned.
Education and Experience Requirements
- High school diploma.
- Two years working in the service or retail industry preferred.
Required Skills
- Self-motivated, self- starter detailed oriented and flexible.
- Friendly and strong commitment to customer service
- Verbal and written communication skills with high Interpersonal skills and impactful sense of creativity
- Ability to stand for extended periods
- Ability to lift merchandise weighing up to 20 pounds
- Basic math and accounting skills
Preferred Skills
- Experience operating a cash register.
- Experience operating point-of-sale (POS) transactions.
- Critical thinking, evaluation, and analytical skills.
- Record of meeting and exceeding sales goals.