The Barista is a knowledgeable and enthusiastic team member who helps bringsMalvern Buttery’s beverage program to life- mastering our coffee, tea, and retail offerings while warmly sharing that knowledge with both guests and fellow staff. As a proud ambassador of The Buttery, this person collaborates closely with the Lead Barista to create a welcoming, high-quality customer experience and help foster a supportive, positive work environment.
Responsibilities
- Prepare and serve beverages according to The Buttery’s standards in a timely manner.
- Foster a culture of respect, support, and teamwork.
- Assist the Lead Barista in enforcing health, food safety, and sanitation standards in the Front of House (FOH).
- Restock shelves and assist with the distribution of weekly deliveries as needed.
- Routinely clean the bar area, customer tables, and coffee equipment.
- Provide efficient and friendly service at all times.
- Accurately ring up sales, handle cash, and give change in a courteous and friendly manner.
- Report customer comments to the Lead Barista or General Manager.
- Maintain neatness and cleanliness in retail displays, storage areas, and the FOH bar area.
- Ensure beverage standards are upheld across the team in coordination with the Lead Barista.
- Continue education on coffee and tea products.
- Collaborate with the Lead Barista and AGM to train new staff on culture, beverage procedures, and customer service.
Qualifications
- At least 1 year of experience in high-volume coffee preferred but willing to train the right candidate
- Previous customer service experience in food and beverage or retail setting preferred.
- Excellent time management, organizational, and listening skills.
- Strong understanding of coffee drink execution.
- Passion for hospitality and providing excellent customer service.
- Love for all things food and beverage.
- Be caring, self-motivated, and exhibit an aptitude for learning, teaching and promoting teamwork
What We Offer
- Career Growth: Opportunities for professional development and career advancement as our cafe continues to expand.
- Dynamic Work Environment: Work in a fun, supportive, and dynamic environment where we take our work seriously but have fun while we do it.
- Employee Benefits: 401k, PTO, Sick Time, Health Insurance, Food/Beverage Discounts and more.
- Flexible Scheduling: We offer flexible scheduling options whenever possible.
About us:
We believe in more than just serving exceptional food and drink—we believe in fostering a community where great people, comfort, and quality converge.
The Buttery is many things:
- a great local eatery
- the village bakery & patisserie
- an exceptional specialty coffee shop
- all wrapped in a unique retail environment
We are a communal gathering place that fosters care and warmth through great hospitality in our customers’ lives. But most importantly, we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.
More detail about Malvern Buttery, please visit https://culinaryagents.com/entities/20855-Malvern-Buttery