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Job Type
Full-time
Description
The Le Meridien Sheraton Charlotte complex hotel is looking for fun, ambitious, customer service-oriented individuals to join our Food and Beverage Team. If you have a passion to serve while having fun, then this is the career for you! Schedule will be 5:30am – 2pm
- Greet all guests according to StepStone and hotel standards, anticipate and address guests’ needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follow health, safety and sanitation guidelines for all products.
- Handle closing of guest transactions in outlet and room services, close out register, and balance out cash for shift as well as keeping cash funds always secured.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
- Bus coffee cart areas and tables.
- Set up, stock, and maintain work areas.
- Check with guests to ensure guest service and food quality are satisfactory and up to StepStone and hotel standards.
- Notify the manager immediately of any guest complaints.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
- Ability to accurately use POS system.
Requirements
- One (1) year of barista experience is a plus.
- Must be available to work mornings- shifts begin between 5:30am and 8:00am
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have excellent mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
- CPR training and first aid training preferred.
- Additional language ability preferred.
EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.