Description:
We are seeking an experienced and passionate Lead Coffee Barista to oversee the coffee program @ Manhattan Project Beer Company. This role involves crafting high-quality beverages, training baristas, maintaining equipment, and upholding the highest standards of efficiency and hospitality. The ideal candidate is a skilled barista with leadership experience, a strong work ethic, and a love for coffee.
Key Responsibilities
Leadership & Team Support:
- Train, mentor, and support baristas to enhance skills and maintain consistency.
- Lead by example, fostering a positive and productive work environment.
Customer Service & Beverage Quality:
- Prepare and serve high-quality coffee, espresso drinks, and other beverages according to company standards and recipes.
- Ensure an exceptional guest experience by providing friendly and knowledgeable service.
- Maintain product knowledge to educate customers about coffee origins, brewing methods, and menu items.
- Handle customer inquiries, complaints, and special requests professionally.
Operations & Quality Control:
- Monitor and maintain coffee equipment, troubleshooting issues and scheduling maintenance as needed.
- Ensure cleanliness and organization of the coffee bar, including prep stations and customer areas.
- Manage inventory, order supplies, and track waste to control costs and maintain stock levels.
- Enforce health, safety, and sanitation guidelines to meet regulatory standards.
Innovation & Continuous Improvement:
- Assist in developing new drink recipes and seasonal offerings.
- Stay updated on industry trends, brewing techniques, and customer preferences.
- Collaborate with management to enhance the coffee program and customer experience.
Qualifications & Skills:
- Minimum 2+ years of barista experience, with at least 1 year in a leadership role.
- Strong knowledge of coffee beans, brewing methods, and espresso equipment.
- Excellent customer service and communication skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Experience with inventory management and ordering is a plus.
- Passion for coffee and a desire to continuously learn and improve.
- Availability to work flexible shifts, including weekends and holidays.
Benefits:
- Competitive pay based on experience.
- Opportunities for advancement and professional development.
- Employee discounts on food and beverage.
- Supportive and dynamic work environment.
If you’re a skilled barista with leadership abilities and a passion for creating exceptional coffee experiences, we’d love to hear from you! Apply today to join our team.