Barista /Cashier -H2B

Omni Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Responsibilities

Guest Service & Operations

• Provide friendly, efficient, and professional service to all guests
• Prepare and serve coffee beverages and food items according to established standards
• Accurately process guest transactions including cash, credit cards, and room charges
• Maintain a cash bank and follow proper cash handling procedures
• Verify guest room numbers when processing room charges
• Communicate effectively with guests and associates to ensure guest needs are met
• Address guest questions or concerns in a professional and timely manner
  
  

Café & Work Area Maintenance

• Maintain cleanliness and organization of the café, service areas, and equipment
• Coordinate with housekeeping to ensure lobby and public areas remain clean and presentable
• Follow all food safety and proper food handling procedures
• Ensure all equipment is used safely and maintained properly
  
  

Inventory & Administrative Support

• Assist with monthly inventory and stock control
• Adhere to company policies regarding employee purchases and transactions
• Interact with other departments to ensure smooth operations and guest satisfaction
  
  

Qualifications

• Must have previously been in the H2B program.
• Minimum 1 year of cash handling experience required
• Previous barista, café, or food & beverage experience preferred
• Strong communication and interpersonal skills
• Ability to remain professional and positive in all situations
• Ability to listen, understand, and respond effectively to guest and team member concerns
• Understanding of proper uniform and grooming standards
• Ability to work a flexible schedule including weekends and holidays
  
  

Physical Requirements

• Ability to lift up to 20 pounds
• Ability to stand and walk for extended periods (up to 8 hours per shift)
• Ability to work in a fast-paced hospitality environment
  
  

Work Environment

• Work performed primarily inside the hotel café, restaurant, and kitchen areas
• Exposure to varying temperatures and food & beverage environments
• Interaction with food products, beverages, and cleaning chemicals
  
  

Tools & Equipment

• Espresso machine and coffee brewing equipment
• Coffee pots and beverage machines
• Pizza oven and toaster
• Microwave and refrigeration equipment
• Bus trays, dishware, silverware, and glassware
• Telephone and point-of-sale system
• Standard office equipment (computer, printer, copier, telephone)
• Corporate software programs such as Kronos WFC, OpenTable, Synergy, and Epitome
  
  

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].