Barista

Our Next Family Member
In the role of a Barista, you are a hospitality first people person who is a positive contributor to the team environment, works cohesively with others to deliver exceptional experiences to our customers, and is a multi-tasker and a go-getter.

Responsibilities
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Gene's
Maintains a calm demeanor during periods of high volume
Anticipates customer/guest and cafe needs by constantly evaluating environment and customers for cues
Communicates information to manager so that the team can respond as necessary
Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
Delivers exceptional customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Discovers and responds to customer needs
Follows all Hotel operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Maintains a clean and organized workspace
Provide genuine connection and to each and every individual that comes through the door
Follows health, safety and sanitation guidelines for all products
Maintains regular and punctual attendance
Educates and informs customers/guests about the differences among coffee beans, coffee preparation and home brewing methods
Cleans and stocks customer area in order to perform normal job functions
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients