Barista

Job Title: Barista Date: 03/10/2026

Reports to: Food and Beverage Manager

Status: Non-Exempt

Overview: A Kolter Hospitality Barista delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for receiving and delivering guests orders and collecting payments.

______________________________________________________________________________

Performance Expectations

• Enthusiastically greet guests.
• Must be able to handle all guest inquiries with professionalism and diplomacy.
• Prepare and serve food and drinks for guests.
• Have a thorough knowledge of menus and applicable specials, including ingredients and preparation of menu items.
• Adhere to the Starbucks Certified Barista Training regulations and procedures.
• Ability to multi-task and prioritize those tasks while ensuring accuracy and efficiency.
• Ring food orders into computer immediately.
• Process and collect payments from guests.
• Maintain a clean and efficient coffee shop.
• Perform opening and closing procedures.
• Know and comply with state food handling and liquor laws.
• Engage guests in a cordial, efficient and professional manner.
• Report any items in need of repair.
• Follow all safety procedures while working.
  
  

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service