Cafe Attendant

The Overlook

Location:Charlton, MA
Type:Full-time
Date Posted:September 15, 2026
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Position Title: Café Attendant

FLSA STATUS: Non-Exempt

REPORTS TO: General Manager of Culinary Services – Health Center

SUPERVISES: N/A

DEPARTMENT: Culinary Services

COMPANY: MHS/The Overlook – Charlton Campus

POSITION SUMMARY:

The Café Attendant is responsible for performing established Steps of Service to ensure that each resident, guest, and team member receives both gracious and efficient service in the Health Center Café.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
  • Stock and replenish all food and paper supplies prior to, during and following service.
  • Handles and serves food in accordance with all HAACP guidelines and sanitation standards.
  • May operate cash register and point of sale software.
  • Perform established Steps of Service to ensure that each resident, guest and team member receives gracious and efficient service.


POSITION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • No experience necessary.


PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Primary work will be performed indoors in an office setting, may be exposed to the elements (heat, cold, rain, snow); walking and standing frequently; occasional lifting of up to 35 pounds.

  • Work primarily indoors in a climate controlled setting. Atmosphere may be warm for cooking.
  • Possible exposure to unpleasant odors
  • Possible exposure to chemicals as identified in the MSDS Manual
  • Possible exposure to infections, diseases and blood borne pathogens
  • Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
  • May be exposed to sudden heat and cold temperature changes in kitchen and storage areas.
  • Continuous exposure to residents who are ill, confused, irritable and irrational


COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

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