Cafe Manager

Company Description

Black Coffee and Waffle Bar is a popular destination known for its delicious handcrafted waffles, specialty coffee, and welcoming atmosphere. With a focus on high-quality ingredients and exceptional service, it has built a loyal customer base. The cafe embraces creativity and community, offering a unique and inclusive space for patrons to gather. Located in Fargo, ND, Black Coffee and Waffle Bar strives to create memorable experiences for all.

Role Description

This is a full-time on-site role for a Cafe Manager at our Fargo, ND location. The Cafe Manager will oversee daily operations, ensure excellent customer service, and manage a cohesive team. Responsibilities include coordinating staff schedules, maintaining food and beverage quality standards, driving sales, and handling customer inquiries. The Cafe Manager will also uphold a clean, organized, and welcoming environment while ensuring compliance with health and safety regulations.

Qualifications

• Strong Customer Service and Communication skills to ensure satisfaction and effective team collaboration
• Experience in Food & Beverage and Food Service operations to maintain quality and efficiency
• Demonstrated Sales abilities to achieve revenue goals and promote the business
• Leadership and organizational skills to guide the team and manage daily tasks effectively
• Adaptability and problem-solving capabilities to address challenges in a dynamic environment
• Previous experience in a managerial role and familiarity with café or restaurant operations is preferred
• High school diploma or equivalent; an associate's or bachelor’s degree in a relevant field is a plus

Pay rate starts at $20/hr DOE