Cafe Manager

JOB DESCRIPTION

Noni’s Table Manager

Reports to: Director of F&B

Compensation: $20.00 per hour + Tips and Benefits [Potential to go salaried]

POSITION SUMMARY:

The Noni’s Table manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest service, efficient workflow, and a positive team environment. This role requires strong leadership, attention to detail, and the ability to thrive in a fast-paced setting.

KEY RESPONSIBILITIES:

• Oversee all aspects of daily operations, including opening and closing procedures
• Lead, coach, and develop team members to provide attentive, welcoming, and efficient service
• Set the tone for guest experience by modeling hospitality, professionalism, and Engagement
• Ensure presentation, cleanliness, and organization always meet resort standards
• Manage guest reservations and coordinate events held in the restaurant space
• Monitor inventory, manage ordering, and control costs to meet financial goals
• Handle guest feedback and resolve concerns promptly and professionally
• Partner with other departments to support overall resort operations and guest satisfaction
• Create and manage staff schedules based on business levels and seasonal demand
• Ensure compliance with all health, safety, and company policies
• Bartending experience is valued with the creativity to contribute to curation of specialty drink offerings.

QUALIFICATIONS:

• 2+ years of café, restaurant, or hospitality management experience preferred
• Strong leadership presence with the ability to motivate and hold teams accountable
• Passion for guest service and creating memorable experiences
• Excellent communication and problem-solving skills
• Ability to work efficiently in a fast-paced, high-volume environment
• Working knowledge of food safety and sanitation standards
• RAMP and ServSafe Certified

SCHEDULE REQUIREMENTS:

• Early morning availability is required (including opening shifts)
• Weekend availability is required
• Holiday availability is strongly preferred due to peak resort demand
• Flexibility to work evenings as business needs evolve

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods
• Ability to lift up to 50 lbs.
• Ability to work in a fast-paced, high-energy environment as well keeps oneself busy during slow moments.

BENEFITS:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

WHAT WE’RE LOOKING FOR:

A hands-on leader who leads by example, thrives in a dynamic environment, and understands that small details create exceptional guest experiences. This individual will take pride in their team, Noni’s Table, and the role they play in the overall success of the resort. Heritage Hills Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Heritage Hills Resort does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. EEOE.