Cafe Manager

Sign-on Bonus: We’re offering a $1,500 sign on bonus for this role, paid after successful completion of 90 days of employment.

Location: Preston Forest, Preston Hollow Village, or Lakewood

Employment Type: Full-Time

Who We’re Looking For

Merit Coffee is searching for passionate, people-first leaders who love great coffee, thrive in a fast-paced environment, and know how to build strong teams and meaningful customer experiences. Our Café Managers bring positive energy, accountability, and a genuine love for hospitality. You care deeply about quality, community, and creating a welcoming place for both guests and team members. If you’re excited about growing with a brand, developing people, and leading with heart, this role is for you!

Position Summary

The Café Manager is responsible for overseeing daily café operations while leading, inspiring, and developing a high-performing team. This role ensures exceptional customer service, consistent product quality, operational excellence, and alignment with brand standards. The Café Manager serves as a role model for the brand and is accountable for achieving sales goals, maintaining compliance, and fostering a welcoming café environment.

Essential Duties

Lead, collaborate, inspire, and train the café barista team

Interview and hire new team members

Work as part of an enthusiastic, fun, high-energy team

Implement and monitor compliance with store policies and practices

Perform administrative duties, including ordering, scheduling, inventory, and other operational tasks

Open and close the café, completing all required duties and expectations

Maintain a clean, organized, and well-presented café, bar, and workspace

Achieve monthly sales targets and performance goals

Prepare specialty coffee beverages of the highest quality, as well as other drinks and food items

Maintain up-to-date coffee knowledge and clearly communicate product information to customers

Adhere to all food safety regulations and quality control standards

Qualifications

Previous café, coffee, or hospitality management experience preferred

Strong leadership, communication, and organizational skills

Passion for coffee, quality, and customer experience

Ability to work flexible schedules, including opening and closing shifts

Benefits

Health insurance

401(k) matching

Paid time off

Vision & Dental insurance

Opportunities for advancement

Free coffee, of course :)

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