Cafe Manager

JOB DESCRIPTION | Cafe Manager

About The Malin:

The Malin Group Inc. provides hospitality-driven workspaces, designed to inspire productivity and

enable members to Work Beautifully®. Our spaces prioritize thoughtful design that enhances focus and minimizes distractions. From our flagship location in SoHo to future expansions, our core promise

remains consistent: The Malin delivers carefully crafted environments that empower members to achieve their best work.

Position Summary:

The Cafe Manager serves as a key operational partner, working closely with the General Manager to

support the successful launch, stabilization, and ongoing operation of the member cafe. This role

combines hospitality, relationship management, and operational coordination to deliver an exceptional

experience.

The Cafe Manager is responsible for supporting day-to-day operations, maintaining elevated service

standards, and ensuring operational excellence. This individual will serve as an ambassador of the

brand, helping cultivate a culture of hospitality, community, and continuous improvement. This role is

ideal for a hospitality professional with extensive coffee experience, a passion for developing food &

beverage concepts, and a commitment to delivering an elevated guest experience.

Key Responsibilities:

Leadership & Culture:

• Support the General Manager in fostering a culture of excellence, professionalism, and

accountability.

• Promote a positive and collaborative work environment that reflects the company's values and

service philosophy.

• Serve as a visible leader on the floor, setting the standard for hospitality and guest engagement.
• Assist with recruiting, onboarding, scheduling, and retention initiatives.
• Build relationships with members; act as a connector and ambassador for the brand.

Financial & Business Management:

• Partner with the General Manager to achieve financial goals through effective labor

management, cost controls, and revenue optimization.

• Assist in monitoring labor, food, and beverage costs while identifying opportunities to improve

operational efficiency.

• Support inventory controls, purchasing procedures, and financial reporting.
• Help execute initiatives that improve profitability while maintaining exceptional guest

experiences.

Space:

• Maintain a tidy and orderly environment aligned with brand guidelines and space expectations.
• Assist with all aspects of the cafe opening, including hiring, onboarding, training, systems

implementation, and opening preparations.

• Support cross-functional collaboration with the member experience team, vendors, and

corporate partners to ensure operational readiness.

Requirements:

The following skills and attributes are crucial for the success of a Cafe Manager at The Malin. These

enable the individual to effectively manage cafe operations, drive sales, cultivate a luxury hospitality

experience, communicate effectively, and embody the leadership qualities necessary to build a thriving community within the workspace.

Skills:

• Coffee & Food Safety Training: Technical ability to operate espresso machines and knowledge

of coffee beverage preparation; familiarity with California’s state food safety standards required;

completion of Food Handler’s Card training preferred.

• Operational Excellence: Ability to ensure seamless operations and uphold brand standards.
• F&B Understanding: Comfort overseeing food & beverage operations and/or service

environments, with a strong understanding of customer experience and operational standards.

• Strategic Thinking: Ability to develop and execute growth strategies and initiatives.

Communication Skills: Excellent verbal and written communication abilities.

Attributes:

• Community Builder: Ability to foster a vibrant community within the workspace.
• Hospitable: Approachable and attentive, actively listens and anticipates the needs of others;

matters are handled with urgency and care.

• Adaptable: Detail-oriented with proven project and time management skills, able to work

effectively, autonomously, and collaboratively.

Physical Requirements:

• Ability to stand, bend, scoop, and regularly lift up to 40 pounds.

Benefits:

• Healthcare: Company-sponsored medical, dental, vision, AD&D, and LTD coverage (FSA & HSA

options available.)

• Paid Time Off (PTO): 15 Vacation Days, 10 Sick Days, and all company holidays
• Parental Leave: 20 weeks at full pay, for full-time employees (1+ year of service)
• 401(k) Plan: 5% company match for full-time employees (6+ months of service)
• Additional Benefits: Access to a variety of commuter, wellness, education, and lifestyle benefits
• Salary $60,000 - $65,000 per year

Equal Employment Opportunity (EEO)

The Malin Group Inc. is dedicated to fostering a diverse and inclusive workplace. We provide equal

employment opportunities to all qualified candidates and employees regardless of age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic information, or any other protected status as defined by law.