Café Operations Manager – Waikiki Açaí Café

Location: Waikiki, Honolulu, HI

Employment Type: Full-Time

Pay: $25/hour

Start Date: Flexible / To Be Discussed

About the Role

We are looking for a Café Operations Manager to help launch and manage a new wellness café in Waikiki, centered around premium açaí bowls.

This is not simply a position managing an established café. You will work closely with the management team from the pre-opening stage to help build the café’s menu, sourcing, operations, workflows, and staffing structure, and then oversee day-to-day café operations after opening.

Key Responsibilities

Pre-Opening

• Develop café operations and workflows
• Support menu development and product testing
• Assist with sourcing ingredients, beverages, packaging, supplies, and equipment
• Help evaluate vendors based on quality, pricing, reliability, and operational efficiency
• Establish inventory levels, ordering quantities, and purchasing procedures
• Develop recipes, portion standards, preparation methods, service procedures, and presentation standards
• Create opening, closing, cleaning, and daily operating procedures
• Establish food safety and sanitation procedures
• Support café staff hiring, training, and opening preparation

Post-Opening

• Oversee daily café operations
• Train and manage café staff
• Create staff schedules and manage staffing needs
• Maintain product quality, presentation, and service standards
• Manage inventory, ordering, and vendor communication
• Monitor food costs, portion control, and waste
• Maintain food safety, sanitation, and compliance with DOH requirements
• Oversee opening and closing procedures
• Manage POS and cash-handling procedures
• Maintain high customer service standards
• Identify operational issues and implement improvements
• Report sales, inventory, staffing, and operational updates to the management team

Qualifications

• Management experience in a café, restaurant, or other food service environment
• Experience as a Store Manager, Supervisor, Shift Lead, or similar role
• Experience with inventory management, ordering, and vendor communication
• Strong staff training and team management skills
• Strong organizational and communication skills
• Ability to work a flexible schedule, including weekends and holidays

Preferred Experience

• Experience opening a new café, restaurant, or food service business
• Menu or recipe development experience
• Food cost, costing, and portion-control experience
• Ingredient/product sourcing and purchasing experience
• Experience developing SOPs and café operating procedures
• Experience building efficient operations within a small team

Who We’re Looking For

We are looking for someone who is excited about building a new café from the ground up, rather than simply managing an existing operation.

The ideal candidate is proactive, takes ownership of café operations, and understands how to balance product quality, customer experience, cost, and operational efficiency.

The café will be part of a larger wellness space that includes yoga and sound healing. We are looking for someone who understands and appreciates the overall brand concept and can collaborate closely with the team to create an elevated and thoughtful customer experience.



Benefit: