CAFE SUPERVISOR

At Jewish Care, we are proud to make a meaningful difference to the lives of Jewish people by delivering outstanding social care services that enhance wellbeing and keep people connected to their community.

We are a multi-award-winning organisation, recognised for excellence

About The Role

We are looking for a dynamic and hands-on Café Supervisor to lead our vibrant catering operations across our campus.

You will be the face of our hospitality service, overseeing the day-to-day running of the Sugar Ronson Café This is a fast-paced and rewarding role where you will ensure exceptional service delivery to residents, tenants, staff, and external clients within a Jewish environment.

Working closely with the Head Chef and Hospitality Business Manager, you will drive quality, innovation, and customer experience across a diverse and busy operation.

This post is working 40 hours per week, 8am to 4.30pm Monday to Friday and will include some Sundays for events.

Key Responsibilities

• Lead and oversee all café, restaurant, and hospitality services across the campus
• Ensure compliance with food hygiene, health & safety, and legislative standards
• Manage budgets, purchasing, and cost control to maximise efficiency
• Plan and deliver internal and external events, including quotations and logistics
• Build strong relationships with customers and stakeholders to meet service needs
• Supervise, motivate, and develop a high-performing team
• Maintain excellent customer service standards through visible leadership
• Manage cash handling and financial procedures in line with policy
• Complete administrative tasks including records, rotas, and reporting
• Represent the service at meetings and contribute to continuous improvement
  
  

About You

We’re looking for someone who is passionate about hospitality and thrives in a people-focused environment.

You Will Bring

• Proven experience in catering, hospitality, or a similar leadership role
• Strong organisational and problem-solving skills
• Excellent communication and interpersonal abilities
• A hands-on leadership style with the ability to motivate teams
• Solid understanding of health & safety and food hygiene standards
• Good IT skills (Microsoft Office including Excel, Word, PowerPoint)
• Experience working in a multicultural environment
• A flexible approach, including availability for events and weekends
  
  

Personal Qualities

• Approachable and engaging
• Organised and detail-focused
• Confident and outgoing – comfortable being the face of the café
• Intuitive with a strong customer-first mindset
  
  

What We Offer

• A supportive and inclusive working environment
• Opportunities for training and development (including NVQ pathways)
• The chance to work in a meaningful role making a real difference
• Sociable working environment within a respected organisation
  
  

Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.

Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.

Jewish Care operate a rolling recruitment process and reserve the right to close the advert once a suitable candidate has been identified.