Cafe Team Member

Role: Café Team Member

Location: Cleveland Botanical Garden

Position Type: Part-time

Overview

The Café Team Member helps bring the Spice experience to life at the Cleveland Botanical Garden Café. This hands-on, guest-facing role supports all areas of café service — from coffee and cocktails to food prep and guest interaction — ensuring every visitor enjoys warm, efficient, and thoughtful hospitality that reflects Spice’s seasonal and sustainable approach.

Key Responsibilities

• Provide exceptional service at the counter, barista station, and bar.
• Operate the POS system accurately and handle transactions efficiently.
• Assist with food prep, product rotation, and restocking as needed.
• Maintain café cleanliness, organization, and presentation standards.
• Uphold all food safety, sanitation, and responsible alcohol service guidelines.
• Support café operations during special events and peak service times.
  
  
  

Qualifications

• Must be 21 years of age or older.
• Prior experience in café, food, or beverage service preferred.
• Excellent communication skills and a friendly, reliable attitude.
• Ability to multitask and work well under pressure.
• Weekend and evening availability required.
  
  
  

Employee Culture

Spice is a founder-owned, mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences.

At Spice, we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work, grow, and deliver unforgettable experiences.

Our Core Values: P.A.C.T.

• Protect Your Peace Prioritize well-being by setting boundaries, managing stress, and maintaining balance for sustainable performance.
• Always Learning Stay curious and adaptable, embracing opportunities for growth and continuous improvement.
• Cultivate Joy Celebrate achievements, foster positivity, and create uplifting experiences for our team and guests.
• Trust + Respect Act with integrity, value diverse perspectives, and treat everyone with honesty and dignity.