Cafe Team Members

Company Description Kaizen House of Athletics is a dynamic, growth-oriented organization focused on promoting an active, healthy lifestyle through sports, fitness, and community engagement. The company emphasizes continuous improvement (“Kaizen”) and strives to create welcoming environments where members and guests feel supported and motivated. Its facilities and services are designed to offer high-quality experiences, combining athletic training with social and wellness-focused amenities. Team members are encouraged to contribute ideas, uphold high service standards, and help build a positive, inclusive community for all visitors.

POSITION SUMMARY 

Café Team Members will provide a remarkable and personalized experience for our members and co-workers as it relates to Kaizen’s mission and values, under the supervision of the Café Director.

SPECIFIC RESPONSIBILITIES 

• Develop and maintain a culture of accountability and continuous improvement that adheres to Kaizen’s mission and values. 

• Support fellow team members both within the Cafe Department, as well as other departments when needed to ensure an elevated level of our overall performance. 

• Ensures the café provides a remarkable and personalized member experience with our people, products, and environments. 

• Develop and maintain a positive and lively tone that is inviting and encouraging to our members and co-workers. 

• Perform other duties or projects assigned.

EDUCATION/QUALIFICATIONS

6 months' + work experience in a hospitality/customer service setting preferred but not required.

REQUIREMENTS 

• Experience working with POS programs. 

• Knowledge of basic food safety practices

• Needs to be a self-driven individual with the ability to stay organized 

• Must be able to communicate respectfully and clearly

• Availability and flexibility for schedules that include evenings, weekends, and/or holidays. 

• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs. 

• Ability to read and write in English.