District Manager | Tropical Smoothie Café Franchise

At SERVE Hospitality Group, we're passionate about hospitality, developing great people, and delivering exceptional guest experiences. With 30+ Tropical Smoothie Café locations and continued growth ahead, we're looking for a District Manager to lead multiple cafés and help drive operational excellence across our organization.

Position Summary

The District Manager oversees 4-8 Tropical Smoothie Café locations, providing leadership and support to Café Managers while driving sales growth, profitability, operational consistency, and team development.

Reporting to the Director of Operations, this role is ideal for a results-oriented leader who thrives in a fast-paced, multi-unit environment.

Key Responsibilities

• Lead, coach, and develop Café Managers and their teams.
• Drive operational excellence and ensure compliance with company and brand standards.
• Monitor and improve key performance metrics, including sales, labor, food cost, and guest satisfaction.
• Maintain accountability for district-level financial performance and profitability.
• Identify and develop future leaders within the organization.
• Conduct regular café visits, performance reviews, and coaching sessions.
• Support new store openings and company growth initiatives.
• Foster a positive, high-performance culture aligned with SERVE's core values.

Why Join SERVE Hospitality Group?

• $80,000 base salary
• Up to $20,000 annual performance bonus
• Medical, dental, and vision insurance
• 401(k) with 4% company match
• Paid vacation
• Career growth opportunities within a rapidly expanding organization
• Direct collaboration with senior leadership
• Strong operational and administrative support structure

Qualifications

• 3+ years of multi-unit management experience in QSR, restaurant, retail, or hospitality operations.
• Proven success leading teams and improving business performance.
• Experience managing labor, food cost, sales, and profitability metrics.
• Strong coaching, communication, and leadership skills.
• Valid driver's license and reliable transportation.
• Ability to travel regularly between assigned locations.
• Flexibility to work occasional evenings and weekends as business needs require.
• Legally authorized to work in the United States.

Ready to Lead?

If you're passionate about developing people, driving results, and growing with a high-performance organization, we'd love to hear from you.

Apply today.

SERVE Hospitality Group is an Equal Opportunity Employer.