Food Service Lead - Engineering Cafe Supervisor

Position Announcement

Utah Valley University is seeking a motivated and service-oriented professional to lead daily operations at The Bytes & Brew Café, a welcoming campus hub within the library. This role offers the opportunity to create a positive and engaging customer experience while overseeing all aspects of café operations, from barista beverage production to retail food service and facility upkeep. The supervisor plays a key role in fostering a high-quality, customer-focused environment that supports students, faculty, and visitors throughout their day.

This position is ideal for someone who enjoys leading teams, streamlining operations, and maintaining high standards in a fast-paced setting. With responsibility for scheduling, staff coordination, and adherence to established food service policies and procedures, the role provides hands-on leadership experience and the chance to contribute meaningfully to campus life. At UVU, you’ll be part of a collaborative community dedicated to service, efficiency, and creating a welcoming space where connections are built every day.

Summary Of Responsibilities

• Under the direction of the Manager, Branded and Retail Operations, the supervisor manages the operations of the Library Cafe [The Bytes & Brew Cafe], including managing the day-to-day operations, customer service, scheduling, and upkeep of the facilities.
• Manages the food and beverage production, making sure all foods and beverages are prepared and served, observing sanitation standards.
• Assists the Manager of retail operations in coordinating all staff workload and is instrumental in the training process for all staff functions, including cashier training and food and beverage operations training.
  
  

Qualifications / Licenses / Certifications

• Graduation from an accredited institution with an associate’s degree plus one year of experience in a related field or any combination of education and/or experience related to the position classification summary totaling a minimum of three years.
• Requires a food handler's permit within 30 days of hire.
  
  

Knowledge / Skills / Abilities

• Knowledge of the management of a food service operation, including cost computations and comparative buying.
• Skills in written and oral communication.
• Interpersonal, problem-solving, and decision-making skills.
• Skills in budget preparation for departmental operations.
• Ability to plan, organize, manage, supervise, and direct the activities of a cafeteria/coffee shop operation.
• Ability to follow written and oral procedures and instructions.