FSQA Lead Lab - Delta

Westrock Coffee Company

Location:Conway, AR
Salary:$27.50/hr
Type:Full-time
Date Posted:October 21, 2026
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Job Description

FSQA Lab Tech Lead is a highly skilled and hands-on Lead Quality Technician to oversee microbiological and analytical testing operations within our Micro Lab. This role combines technical execution, leadership responsibilities, and collaborative problem-solving to ensure high-quality production standards and regulatory compliance.

Job Duties:

  • Maintain lab housekeeping by managing waste, cleaning benchtops, cleaning carts, sanitizing biological safety cabinets, de-cluttering lab, other duties as assign, etc.
  • Manage shipping and receiving packages for the Micro Lab
  • Complete any errands including but not limited to sample pick-up (when needed), courier package drop-off, and any outside lab errands
  • Outside lab sample collecting including water samples, etc.
  • Finished Goods analytical testing of PET products and pre-retort cans
  • Finished Goods microbiological and analytical testing of post-retort cans
  • All microbiological testing including finished product, water, air, environment swabs, and internal samples request
  • Responsible for batching for B1, B2, C1, drum and tote, and all production lines
  • Respond quickly to information requests from internal and external customers
  • Preform caffeine testing on HPLC for all products
  • Provide additional support for Tech and Supervisor responsibilities including training and inventory management
  • Lead shift changes
  • Troubleshoot batching, other testing, and equipment
  • Manage lab inventory
  • Develop and implement training for technicians


Requisition Number

7097

Shift

Delta

Qualifications

Qualifications:

  • High school diploma or GED.
  • At least 1 year experience at Westrock Coffee
  • At least 1 year experience in the lab at Westrock Coffee
  • Ability to understand and troubleshoot SafetyChain systems for lab data
  • Experience and knowledge with Microsoft Office and Office-based database systems.
  • Ability to understand department documents
  • Ability to display sound logic and attention to details.
  • Ability to communicate comfortably and work with co-workers in a team environment.
  • Ability to follow a schedule, as well as verbal and written instructions.
  • Read and speak English.
  • Bachelors or Associate degree in a program in a science field or quality technology preferred
  • Experience in food manufacturing preferred
  • Demonstrate excellent oral and written communication skills.
  • Sound Math skills e.g. Percent Calculations, averages, means, standard deviation etc.
  • Respond quickly to information request from internal and external customers.
  • Ability to follow SOPs


Equal Opportunity Employer / Vets / Disabled

Starting Pay Rate

Pay Rate $27.50

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