General Manager

General Manager (GM) - LaMar’s Donuts and CoffeeOverland Park, KS

About LaMar’s Donuts And Coffee

LaMar’s Donuts and Coffee is a fast-luxe hospitality brand built on heritage craftsmanship and modern execution. We produce made-from-scratch gourmet artisan donuts, handcrafted espresso beverages, and premium coffee and tea programs across all dayparts.

We combine culinary excellence, disciplined systems, and elite leadership standards. As we scale across Kansas and nationally, we are seeking high-performance leaders who lead from the front.

Position Summary

The General Manager (GM) is the senior on-site executive leader responsible for total store performance, financial results, team culture, brand execution, and strict adherence to company SOPs and KPIs.

This is a high-accountability, high-performance leadership role requiring:

• Open availability (including overnight/graveyard shifts)
• Early morning production leadership (3:00 AM5:00 AM start times)
• Weekends, (Saturday and Sunday) holidays, and extended hours (5560+ hours/week as needed)
  
  

The GM leads on the floor, in production, and in service—not from the office.

Compensation

• Base Salary: $45,000 to $85,000 annually (depending on experience and performance history)
• +5% salary for employees who: o Speak English AND at least one additional language (besides Spanish, see below)
• Are approved by management as actively using bilingual skills in the workplace oApplies to all hours worked (not just service time)
• +10% salary for employees who: o Speak English AND Spanish
• Are approved by management as actively using bilingual skills in the workplace
• Applies to all hours worked (not just service time)
  
  

Benefits may include:

• Health, dental, vision, life and supplemental insurance (if applicable)
• Paid Time Off (PTO) and sick leave
• Leadership development and advancement pathway and unlimited opportunity
  
  

Core ResponsibilitiesOperational Excellence and Compliance

• Enforce all LaMar’s Standard Operating Procedures (SOPs) without deviation
• Ensure compliance with: o OSHA workplace safety standards
• Kansas Wage and Hour laws
• Maintain required certifications (ServSafe Manager, Food Handlers Card)
• Oversee: o Madefromscratch production
• Espresso calibration and beverage quality oInventory, ordering, and par levels
• Waste control systems oOpening/closing execution
• Conduct audits and implement corrective actions
  
  

Financial and KPI AccountabilityFull ownership of store-level financial performance:

• Sales growth (daily, weekly, monthly)
• Labor cost % and scheduling efficiency
• Food and beverage cost controls
• Prime cost (COGS + labor)
• EBITDA contribution
• Guest satisfaction and mystery shop scores
• Health inspection performance
• Employee retention
  
  

Must be able to:

• Interpret PandLs
• Manage budgets and forecasting
• Drive revenue and profitability initiatives
  
  

Leadership and Culture

• Hire, train, and develop highperforming teams
• Lead Assistant Managers, Shift Leaders, Bakers, and Baristas
• Maintain a culture of urgency, accountability, and respect
• Execute progressive discipline and documentation
• Ensure compliance with Kansas employment laws
• Build a bench of promotable leaders
  
  

Scheduling and Availability Requirements

• Open availability required
• Must work: o Overnight/graveyard shifts
• Early mornings (3:00 AM-5:00 AM starts) oWeekends and holidays
• Extended hours required during peak periods
• Must be physically present and leading instore operations
  
  

Physical and Work Environment Requirements

• Stand/walk 812+ hours per shift
• Lift 50+ lbs regularly
• Work in hightemperature kitchen environments
• Safely operate commercial kitchen equipment
• Handle highvolume, highstress operations with composure
  
  

Conduct and Professional Standards

• Demonstrate integrity, accountability, and strong moral character
• Maintain a zerotolerance policy for harassment or discrimination
• Uphold confidentiality of company and employee information
• Maintain clean, professional appearance aligned with brand standards
• Represent LaMar’s positively in the community
  
  

Qualifications

Required

• 5+ years restaurant or hospitality management experience
• 2+ years as a General Manager in a highvolume concept
• Strong PandL and financial management experience
• Experience managing or scaling from less than $1M in some locations toward $2M+ annual revenue locations
• ServSafe Manager Certification (or ability to obtain quickly)
• Food Handlers Card (required)
• Experience with POS, inventory, and labor scheduling systems
• High School Diploma or GED
  
  

Preferred

• Coffee, bakery, fastcasual, or artisan production experience
• Multiunit leadership exposure
• Proven track record of turning around or scaling store performance
  
  

FLSA ClassificationThis position is classified as Exempt - Executive under:

• Fair Labor Standards Act (FLSA)
  
  

The role meets exemption criteria including:

• Managing a recognized department/business unit
• Directing at least two fulltime employees
• Authority or influence over hiring/firing decisions
• Exercising independent judgment and discretion
  
  

Ideal Candidate ProfileWe are seeking a leader who:

• Has a relentless work ethic
• Takes full ownership of results
• Thrives in earlymorning and productiondriven environments
• Leads from the front, not from the office
• Holds themselves and their team to elite standards
• Treats the store like their own business
• Protects the brand at all costs
  
  

Equal Opportunity and Pay Equity Statement

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

If you are a high-performance operator ready to lead at an elite level, we want to hear from you.

Apply today and build something exceptional with LaMar’s Donuts and Coffee.