Starbucks Assistant Manager - Full Time (Harrah's Laughlin)

Job Description

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice

When you join our team, you’re stepping into a company that values safety, service, and teamwork. At Caesars Entertainment, we invest in our people, support career growth, and create an environment where you can thrive.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more
  
  

Starbucks Assistant Manager – Harrah’s Laughlin

Why It’s More Than a Job

As a Starbucks Assistant Manager, you help lead the team that brings the Starbucks Experience to life. You’ll support store operations, guide partners, and ensure every guest receives legendary service—all while delivering Caesars Entertainment’s Family Style Service with pride.

Responsibilities

What You’ll Do

• Lead Daily Operations — Communicate clearly and accurately to ensure smooth store performance; relay key information from the Store Manager to the shift team
• Support Team Culture — Recognize changes in morale or performance and communicate them to leadership
• Model Starbucks Values — Demonstrate integrity, honesty, and calm leadership during high‑volume or unusual events
• Build Strong Relationships — Understand partner motivations and support their growth
• Engage With Guests — Create meaningful connections and understand the needs of the community
• Deliver Legendary Service — Maintain a customer‑first mindset and ensure partners do the same
• Respond to Store Needs — Utilize resources such as Partner & Asset Protection, Partner Resources, and Food & Beverage
• Drive Operational Excellence — Review store conditions and business indicators to identify opportunities and coach the team
• Support Company Programs — Help implement action plans that meet operational and organizational goals
• Recognize Achievements — Reinforce accomplishments and recommend new recognition methods
• Coach & Mentor Partners — Provide feedback, guide performance, and recommend employment decisions to the Store Manager
  
  

Qualifications

• Progressively responsible retail experience — 2 years
• Customer service experience in retail or restaurant — 1 year
• Experience directing the work of others
• Ability to act with a customer‑first mindset
• Ability to use discretion when guiding others
• Effective communication skills
• Knowledge of the retail environment
• Strong interpersonal, problem‑solving, and team‑building skills
• Ability to work in a fast‑paced, changing environment
• Ability to work as part of a collaborative team
• College degree in business or related field may substitute for experience
• High school diploma or GED
• Valid Health Card
  
  

Physical & Mental Demands

• Dexterity to utilize tools
• Exposure to bright lights
• Ability to stand for long periods
• Work in hot or cold temperatures
• Walk entire shift; maneuver in confined spaces
• Exposure to dusty environments
• Ability to walk up and down stairs
• Frequent guest contact
• Ability to reach, bend, stoop, twist
• Ability to hear, speak, read, write, and understand English
• Computer literacy
• Tolerate high‑noise areas
• Work in outdoor weather conditions
• Work flexible schedules
• Work in second‑hand smoke environments
• Push/pull up to 40 lbs; lift up to 30 lbs
• Accurate money/chip handling
  
  

Be Part of Something Legendary

If you’re ready to lead with confidence, inspire your team, and help create unforgettable moments at Harrah’s Laughlin, we’d be proud to welcome you to the Caesars Entertainment family .