Starbucks Barista

Description

JOB SUMMARY

Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.

Essential Functions

• Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
• Collect money, while following all proper cash handling and comp procedures
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Pack and complete order as per guests' preference with any necessary condiments
• Properly label and date products per safety and sanitation procedures
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Perform other job-related duties as requested
  
  

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

• Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines
  
  

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of the appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation.
• Inform supervisor of any problems or complaints.
• Responsible for the proper handling of all equipment
  
  

PHYSICAL DEMANDS

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand continuously for 8 hours.
• Must be able to exert well-paced mobility for majority of shift.
• Must be able to exert well-paced ability in limited space.
• Must have the ability to bend, squat and lift 25 lbs.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, coffee machine and
  
  

AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Pay: $20.81 - $24.48 per hour. This position has a fixed starting rate established by the applicable collective bargaining agreement.

Benefits: Eligible employees may receive access to the following benefits, subject to the terms and conditions of the applicable plans and collective bargaining agreement:

• Paid time off, including:
• Paid holidays
• Sick leave
• Vacation: 40 hours after first year of service; 80 hours after second year of service, 120 hours after 10 years of service, 160 hours after 15 years of service
• Health benefits:
• Medical coverage through the Local 450 Unite HERE Health & Welfare Plan
• Dental coverage through the Local 450 Unite HERE Health & Welfare Plan
• Retirement benefits:
• Participation in the Local 450 Unite HERE Retirement Fund (pension plan)
• Additional benefits:
• Pre-paid legal services
• Short-term disability and life insurance (per collective bargaining agreement)
• Employee Assistance Program (EAP)
• Benefits eligibility and coverage levels are governed by the applicable benefit plans and collective bargaining agreement.
  

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.