Barista

Title: Barista

Reports To: F&B Manager

Department: Food & Beverage

Summary of Position:

Responsible for preparing coffee shop orders in accordance with established recipes and Company standards.

Position Duties:

• Greeting customers in a friendly manner and taking drink orders
• Preparing and serving beverages such as coffee, espresso-based drinks, tea and other specialty drinks
• Follow drink recipes and standards set forth by Starbucks
• Answering customers’ questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
• Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning
• Keeping the work environment and cafe seating area clean, sanitary and organized
• Operate point of sale system
• Restock merchandise and supplies
  
  
  

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people
  
  
  

Education and Experience:

• Experience: Minimum (1) year in a restaurant establishmen