Director of Operations

Director of Operations

About High Plains Brew

High Plains Brew, LLC is a 7 Brew franchise group dedicated to delivering an exceptional drive-thru coffee experience across Nebraska, South Dakota, Iowa, and Illinois. Built on a foundation of servant leadership, operational excellence, and genuine hospitality, we are committed to developing great leaders, serving our communities, and creating memorable experiences for every customer.

As we continue to expand throughout the Midwest, we are investing in the people, systems, and leadership necessary to build a best-in-class organization. If you're passionate about developing leaders, driving operational excellence, and helping shape the future of a growing company, we'd love to hear from you.

Position Summary

The Director of Operations is the senior operational leader responsible for driving operational excellence across High Plains Brew's multi-state operations. Reporting directly to the Chief Operating Officer, this role leads Regional Managers, develops future leaders, strengthens operational systems, and partners with Company leadership to scale the organization through its next phase of growth.

The Director of Operations is responsible for the day-to-day performance of High Plains Brew's existing operations while building the leadership infrastructure, operational consistency, and accountability necessary to support the Company's continued expansion.

Essential Duties & Responsibilities

• Lead, coach, mentor, and develop Regional Managers and field-level leadership.
• Drive operational excellence and ensure consistent execution of Company standards across all markets.
• Improve operational performance through coaching, accountability, and leadership development.
• Develop and strengthen leadership systems, succession planning, and accountability programs.
• Partner with Finance, Human Resources, Development, and New Stand Operations to support Company initiatives.
• Drive profitability by monitoring labor, operational performance, and financial results.
• Build scalable operational systems and Standard Operating Procedures to support future growth.
• Conduct regular field visits, operational audits, and leadership coaching.
• Support operational readiness for new stand openings and successful transitions into regular operations.
• Champion High Plains Brew's culture, mission, and core values throughout the organization.

Required Qualifications

• Proven multi-unit leadership experience, preferably in quick-service restaurant, coffee, restaurant, or retail operations.
• Demonstrated success leading, coaching, and developing Regional Managers, District Managers, Area Managers, or other multi-unit leaders.
• Strong operational, financial, and business acumen, including experience managing labor, operational performance, and P&L results.
• Experience building or improving operational systems, processes, and leadership infrastructure within a growing organization.
• Excellent leadership, communication, coaching, and relationship-building skills.
• Ability and willingness to travel extensively throughout High Plains Brew's operating markets. This is a field-based leadership role requiring significant time alongside Regional Managers and stand leadership to coach, develop, and support operational excellence while driving the Company's continued growth.
• Willingness to relocate to Lincoln, Nebraska.
• Leadership style centered on accountability, servant leadership, integrity, and developing others.

Preferred Qualifications

• Bachelor's degree in Business, Management, Hospitality, or a related field (preferred but not required).
• Experience leading operations for a rapidly growing multi-unit organization.
• Experience developing Regional, District, or Area Managers.
• Experience supporting organizational growth, change management, and leadership development initiatives.

Benefits & Compensation

• Competitive base salary commensurate with experience and qualifications.
• Performance-based bonus opportunity.
• Company-paid employee-only medical, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• Relocation assistance available for qualified candidates.
• Mileage reimbursement and business travel expenses.
• Opportunity to play a key leadership role within a growing multi-state organization.
• Ongoing leadership development and opportunities for career growth.

Why Join High Plains Brew?

• Play a key leadership role in a growing multi-state organization.
• Partner directly with the Chief Operating Officer to strengthen operations and develop future leaders.
• Help build scalable systems and operational processes that support long-term growth.
• Lead and develop Regional Managers while creating a culture of accountability, coaching, and continuous improvement.
• Join a company committed to servant leadership, operational excellence, and investing in its people. 

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To be considered, please email [email protected] with the subject line "Director of Operations."

In your email, answer the following in 500 words or less:

1. Why High Plains Brew? What about our company and this opportunity motivated you to apply, and why do you believe you're the right leader to help drive our next stage of growth?

2. If selected for this role, what would be your top three priorities during your first 90 days, and why?