Head of Retail

Overview

Sightglass is a specialty coffee leader renowned for quality coffee experiences, and we’re seeking a seasoned retail operator to lead our dynamic, multi-location cafe organization through the company's next phase of growth.

The Head of Retail reports to the CEO and holds full P&L responsibility for the retail channel, leading a team of approximately 100 employees across Northern and Southern California. This role directly leads the NorCal regional leader and the store leadership at the Los Angeles location.

This is an operator's role in a company that is actively growing. The Head of Retail will be most successful if they are a hands-on builder who can work alongside their teams, strengthen operational systems, and ensure the people and processes across all locations are equipped to consistently and joyfully provide the premium-quality specialty coffee experience that Sightglass is known for. This position may be based in Los Angeles or San Francisco, with regular travel between locations.