Regional Manager

Company Description Living Green Cafe is a fresh-focused, guest-centered cafe committed to nourishing both body and mind through wholesome, handmade meals. The team carefully sources produce and prepares foods in-house, emphasizing integrity, flavor, and simplicity in every recipe. From artisan sandwiches inspired by European cafes to vibrant salads made with 100% wholesome ingredients, the cafe prioritizes quality and consistency. Team members take pride in crafting great coffee, serving fresh meals, and creating memorable experiences for every guest. Applicants who value healthy eating, sustainability, and exceptional service will find a strong culture fit at Living Green Cafe.

Role Description The Regional Manager is a full-time, on-site role based in Fort Lauderdale / Miami, FL, overseeing multiple Living Green Cafe locations within the region. This role is responsible for driving operational excellence, ensuring consistent guest experiences, and upholding brand standards across all cafes. Day-to-day tasks include supervising store managers, reviewing performance metrics & KPI, managing budgets, and implementing procedures that support food quality, safety, and sustainability. The Regional Manager will lead hiring, training, scheduling, and development of team members, fostering an inclusive, high-performance culture. The role also involves resolving escalated guest concerns, coordinating local marketing initiatives, and partnering with leadership on strategic growth and new store openings.

Qualifications

• Experience in multi-unit management, store operations oversight, and team leadership within hospitality, food service, or retail.
• Skills in budgeting, forecasting, and performance analysis to meet revenue, cost, and profitability targets.
• Knowledge of food safety standards, quality control processes, and operational compliance best practices.
• Strong communication, coaching, and conflict-resolution skills to support and develop diverse teams.
• Ability to plan, prioritize, and execute regional initiatives, including local marketing and guest experience programs.
• Proficiency with point-of-sale systems, scheduling tools, and basic office software (e.g., spreadsheets, email, reporting tools).
• Demonstrated commitment to sustainability, healthy eating, and delivering exceptional customer service.
• Availability to work a flexible schedule, including weekends and holidays, and to travel regularly between cafe locations.
• Previous regional or area manager experience and a bachelor’s degree in business, hospitality management, or a related field are preferred but not required.