Retail and Sales Trainer

POSITION SUMMARY

Corvus Coffee Roasters is seeking a full-time, skilled, education-driven Trainer to deliver our core coffee curriculum to internal barista hires, wholesale partners, and the public. This role is the primary delivery engine for Corvus's training program, working out of our training lab and across our retail cafes, and plays a direct role in the quality, consistency, and hospitality standards of coffee preparation across our wholesale network and retail locations.

The ideal candidate has strong hands-on coffee skills, is comfortable in front of a group, and can translate technical concepts clearly without losing nuance. They work from established curriculum but bring genuine enthusiasm and expertise to each session, and they embody the hospitality and quality standards Corvus expects from every team member — in the training lab, on the cafe floor, and in front of wholesale partners and the public alike.

CORE RESPONSIBILITIES

Curriculum Delivery

●     Deliver all four core training modules on a rotating schedule:

○     Seed to Cup

○     Brewing and Extraction

○     Introduction to Espresso

○     Advanced Espresso and Latte Art

●     Work from existing SOPs, slide decks, and note-taking guides; maintain fidelity to curriculum while adapting delivery to the audience

●     Prepare the training lab, equipment, and materials ahead of each session

●     Provide feedback and post-session notes to the Coffee Development Manager and Retail Leads on participant progress and any curriculum gaps

Public Classes

●     Host at least one public-facing coffee class per week

●     Coordinate on scheduling, registration logistics, and materials prep

●     Support development of a team of public class hosts from the existing group of baristas and store coaches

●     Represent the Corvus brand with professionalism and genuine hospitality

Cafe Floor Support

●     Provide on-site support at Corvus retail cafes during new product rollouts, menu transitions, and systems changes

●     Conduct shadow shifts with new barista hires to reinforce skills developed in formal training

●     Serve as a resource for cafe teams on technique, equipment, and product questions

●     Support and drive the success of in-store coffee launches

●     Exemplify Corvus's quality and hospitality standards

Wholesale Partner Training & Support

●     Deliver onboarding and ongoing training for wholesale partner accounts as requested by the sales team

●     Travel to local partner locations as needed

●     Tailor session content and depth to the account's status, staff, and equipment context

●     Communicate partner training outcomes and observations to the Coffee Development Manager

●     Host collaborative events and demos with weekend availability

Curriculum Maintenance

●     Flag outdated content, equipment changes, or emerging knowledge gaps to the Coffee Development Manager

●     Assist with materials updates under direction of the CDM; contributes to curriculum direction and development, does not independently revise curriculum

QUALIFICATIONS

●     2+ years of specialty coffee experience in a cafe or wholesale training environment

●     Experience delivering group training or education in any context

●     Familiarity with coffee processing, origin, and sensory evaluation through cupping

●     Strong interpersonal skills; comfortable adapting communication style to different audiences

●     Avid desire to learn, self-teach, and train others

●     Availability to work afternoons and weekends with advance notice

●     Valid driver's license and reliable transportation for cafe and partner visits

PAY AND BENEFITS

●     $24-$26 per hour depending on experience

●     PTO

●     Health/Vision/Dental

●     401k w/ company match after one year

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee will spend up to 10 hours standing; walking; sitting; bending; stopping and reaching with hands and arms. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level fluctuates with roasting activity, and temperature in the work environment fluctuates with the seasons.