Soft Serve Supervisor - FOH at Bakery, Coffee & Soft Serve Shop in Miami

What is Banana Daddy?

We’re Banana Daddy — a new Miami-born coffee, bakery and frozen dessert concept serving premium banana & coconut-based soft serve, scratch-made baked goods and tasty coffee with good vibes.

Banana Daddy is located at 3415 NE 1st Ave, Miami, FL 33137 in the Midtown neighborhood of Miami, which is between Wynwood and the Design District. You can follow us on Instagram and Tiktok to get our vibes and check out the branding.

We are now hiring for our Soft Serve Supervisor team. You could be the person who swirls perfect cones, hypes up guests, creates Insta-worthy sundaes, and keeps the store sparkling.

Our team has deep experience in the restaurant industry - we are the right place to apply if you prefer a professionally run restaurant that is focused on a great culture and workplace for our team.

If you love high energy, great music, great people, and making someone’s day with a perfect swirl… you’ll fit right in.

What You’ll Do

• Greet every guest with genuine enthusiasm and keep the shop’s “good vibes only” energy alive
• Take orders accurately using Toast POS; handle in-store and mobile/online orders smoothly
• Make soft serve cones, sundaes, shakes, and toppings to spec — consistent swirl, clean presentation, and portion control
• Learn our flavor lineup, toppings, seasonal items, and allergens; confidently guide customers and offer samples
• Keep the shop spotless: wipe surfaces, restock cups/cones/toppings, wash dishes, take out trash, tidy the topping line, and support opening/closing checklists
• Follow food safety practices and uphold our quality standards during every rush and slow moment
• Communicate clearly with your team and support wherever needed
• Open and close the store to the highest standards
• Supervisor all soft serve artists
  
  
  

What We’re Looking For

• High energy, positive attitude, and comfort working in a fast-paced environment
• Excellent communication and hospitality skills — you enjoy talking to families, locals, and tourists
• Detail-oriented and proud of a clean, organized workspace
• Reliable and punctual at our location in the Midtown neighborhood of Miami
• Ability to lift up to 40 lbs
• English required; Spanish a bonus
• Prior ice cream or food service experience is preferred, but not required — we will train the right candidate
  
  
  

Why You’ll Love Working Here

• $18-22/hour + tips
• A fun, upbeat, fast-paced environment
• 401k with 3.5% match with health, dental and vision insurance options
• Two weeks paid vacation
• Be part of a new Miami brand — real opportunities to grow as we expand
• A chance to help shape the experience and culture from day one
  
  
  

How To Apply

Apply now via Lever (our applicant tracking system) with a quick intro to tell us why you’d be a great fit for Banana Daddy. We look forward to reviewing your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you looking for a flexible part time role or maybe full time? We are hiring for team members that can work at least 15 hours a week for part time as well as full time candidates that can work 40 hours a week.