General Manager

General Manager — Neighborhood Cafe / Bakery

We are a neighborhood cafe and bakery with a strong local following and a warm, community-focused atmosphere. We are looking for a General Manager to help lead the team, support daily operations, and keep the shop running smoothly.

This is a great role for someone with experience in restaurants, cafes, or bakeries who is organized, communicative, and enjoys leading a team in a hands-on environment.

The General Manager will oversee the day-to-day flow of the business, help create structure, support both front-of-house and back-of-house teams, and work closely with ownership to maintain a high standard of service, cleanliness, and consistency.

Responsibilities

Manage daily operations across the cafe and bakery.

Coordinate communication between front-of-house and back-of-house.

Lead, support, and train team members.

Hiring, onboarding, and staff development.

Create structure and help maintain systems for daily service, prep, ordering, and cleaning.

Oversee scheduling and daily team organization.

Maintain cleanliness and food safety standards, including DOH readiness.

Monitor customer experience and help resolve issues as they come up.

Support inventory, ordering, vendor communication, and product flow.

Growing our catering business.

Communicate clearly with ownership about staffing, operations, issues, and improvements.

Qualifications

Minimum 4 years of experience in the restaurant, cafe, or bakery industry.

Previous General Manager, Assistant Manager, Shift Manager, Floor Manager, or similar leadership experience.

Strong communication and organizational skills.

Positive leadership style and ability to support a team.

Comfortable working hands-on and leading by example.

Understanding of cleanliness, food safety, and daily operating standards.

Compensation & Benefits

Salary: $65,000–$75,000 per year, based on experience.

Paid time off.

401(k) with company matching.

Schedule

Full-time position.

• Weekend and morning availability required.